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FAQ
Find answers to all your questions here and more in the FAQ section
What are the delivery times?
We ship your order within 24 to 48 hours . Delivery in 6 to 14 working days with tracking.
You will receive a confirmation email with a tracking link upon dispatch.
How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number .
You can track your package by clicking on this link: here
Can I return or exchange an item?
Yes, you have 14 days to return or exchange your order.
The item must be in its original condition (unworn, with packaging intact).
To initiate a return, contact us at contact@Sublima-store.com
Is my payment secure?
Yes, we use SSL encryption technologies to ensure that all your payment information remains confidential and protected.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal, Apple Pay and Google Pay for a simple and secure experience.
Can I save my payment information securely?
Absolutely. If you choose to back up your information, it will be protected by advanced security protocols and only accessible through your secure account.