We ship your order within 24 to 48 hours . Delivery in 6 to 14 working days with tracking.

You will receive a confirmation email with a tracking link upon dispatch.

Once your order has been shipped, you will receive an email with a tracking number .
You can track your package by clicking on this link: here

Yes, you have 14 days to return or exchange your order.
The item must be in its original condition (unworn, with packaging intact).
To initiate a return, contact us at contact@Sublima-store.com

Changes or cancellations are only possible within 24 hours of ordering. Please contact us promptly at sublimastore.contact@gmail.com.

We currently deliver to France and Europe. For any specific requests, please contact us.

Yes, we use SSL encryption technologies to ensure that all your payment information remains confidential and protected.

If your package is listed as delivered but you have not received it, first check with your neighbors or your local post office. If the problem persists, contact us so we can help you resolve the situation.

Each product comes with a detailed user guide on the product page and in some cases, a leaflet provided in the packaging. If you have any questions, contact us!

We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal, Apple Pay and Google Pay for a simple and secure experience.

Absolutely. If you choose to back up your information, it will be protected by advanced security protocols and only accessible through your secure account.

We offer a 30-day warranty on all our products. If you have any problems with your purchase, please contact us at contact@Sublima-store.com .

We regularly offer special offers and discounts. Subscribe to our newsletter to not miss anything!